Frequently Asked Questions
Everything you need to know about your next pair of Smugglers.
How do I know what size to order?
We recommend choosing your standard waist size for a snug, secure fit. If you are between sizes or prefer a slightly more relaxed feel, we suggest sizing up. Check our detailed size guide on each product page for specific measurements.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. Please note that international orders may take longer depending on local customs processing.
What is your return policy?
We offer a 30-day return policy for a refund or exchange, provided the items are unworn, have the original tags attached, and the hygiene seal remains intact.
Are your products chlorine resistant?
Yes, our swimwear is crafted from high-quality, chlorine-resistant fabrics designed to withstand the rigors of both pool and salt water while maintaining color and shape.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey to your door.
Where are Budgy Smugglers made?
We take pride in our heritage; all our swimwear is 100% Australian-made, supporting local manufacturing and ensuring the highest quality standards for our customers.